F.A.Q

Please view the following are some frequently asked questions before you start surfing on the website
-->Are there any return policies?
* Yes.If you are not satisfied with the quality,you can send back the package by the end of the 7th business day after the day you get your package,but the product should not be artificially damaged,we will give you refund or change a new one for you unconditionally in 20 business days.
 
-->What should I do if I received or make a wrong order?
*Return the product unopened for an exchange or refund,our company will pay the shipping cost.If this happens:You placed an order and you do not want it any more when the package comes to you,then you need to send it back and pay the shipping cost.
 
-->How to place an order?
Three ways to place orders.
1.Select the products and place an order on our website directy. 2.Contact our online service and tell us the item number that you want. 3.Email us and tell us the item number.

Please remember to register on our website,so that you can enjoy the member prices.
 
-->What are the payment methods?
We accept the following payment methods
*Western Union
*T/T( Prepayment via our Bank Account -Bank of China )
* paypal
 
-->What is the minimal order and is there any discount available?
*Minimal order:You can order only 1 item.
*Discount:Yes.Quantity orders can have discounts, please email us .
 
-->How can I follow up the situation of my parcel, and what are the couriers used?
*We give a proof of shipment or advise the tracking number once we get it from couriers.
* We send orders by EMS,DHL,FEDEX,UPS,TNT.
 
-->How long does the delivery take?
*Generally,we send orders with EMS,it takes about 5 to 8 business days;with UPS,it takes about 3 to 5 business days.
 
-->What is the shipping cost?
* Shipping cost depends on the sizes and weights of the products.Generally,shipping cost is about 30 EUR to 500 EUR.We will send you an eamil so that you can confirm the details of the quotation of your order.Or you can contact our online service.